Whatley – Fostering a Collaborative Environment between Restoration Contractors and Insurance Carriers

Air Date: 7-19-24 | Episode 734

This week we welcomed Mark Whatley “Whatley” for a discussion on Fostering a Collaborative Environment between Restoration Contractors and Insurance Carriers. Whatley is an influential voice in the property restoration and insurance technology sectors.

Mark Whatley is an influential voice in the property restoration and insurance technology sectors. He co-founded Sureti, a company that provides third-party fund control services aimed at accelerating property claims payments, ensuring faster and more efficient resolution for restoration contractors and insurance carriers.

Whatley is also the founder and board president for Actionable Insights (AI), a non-profit organization dedicated to enhancing the property restoration industry by clarifying billing standards and training on modern claims settlement tools. AI focuses on fostering a collaborative environment between restoration contractors and insurance carriers, ensuring industry wide best practices are maintained.

In addition to his entrepreneurial adventures, Whatley has served in various leadership roles, including Senior Vice-President of Claims Operations for CORE Group, where he contributed to the development of advanced claims settlement processes using 3D technology.

With over a decade of experience in the restoration industry, Whatley is recognized as a thought leader and innovator. He holds certifications as an Xactimate and Matterport trainer and is a licensed general contractor, bringing practical experience to his leadership roles.